Reference

How y6bit Handles Your Personal Information

Your account data and payment details — including what you share when using bKash, Nagad, or Rocket — are handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account data transparencybKash, Nagad, Rocket payment privacyYour right to request dataCookie and device controlsRetention period clarity
y6bit How y6bit Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is being used, our support team is the right first stop. You can reach us through live chat inside your account, by email, or through the help section on mobile. We aim to acknowledge privacy requests and respond with a clear next step — whether that is sending you a data export, correcting a detail, or escalating to our data handling team.

Live Chat Open your account on mobile or desktop and start a live chat session. Raise your privacy request directly and get a written record of the conversation.
Email Support Send your privacy query to our support email address listed in the account help section. Include your registered mobile number so we can locate your account.
In-Account Help Go to Settings, then Help, then Privacy Request inside your y6bit account. Submit the form and we will follow up through your registered contact details.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Security and data hygiene are not add-ons here — they are built into how the account system works. Encryption covers data in transit and at rest, so details you enter during a bKash deposit or a Rocket withdrawal are not readable if intercepted. Cookie controls sit in your browser settings and, where applicable, in the account preferences panel. We keep your data for as long as your account is active and for a defined period after closure, after which it is deleted or anonymised according to our retention schedule.

Payment Data Handling

Transaction records for bKash, Nagad and Rocket payments are kept for account reconciliation only. We do not pass wallet numbers to advertisers or unrelated third parties.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand navigation patterns. You can adjust cookie preferences through your browser or our consent panel.

Account Security Practices

Login uses an OTP sent to your registered mobile number. If we detect a new device or unusual access pattern, a verification step is triggered before the account opens.

Data Retention and Deletion

After account closure, we retain data only as long as required for legal and financial record-keeping, then delete or anonymise it. You can request confirmation of your deletion timeline.

Common Questions About Your Data and Rights

These are the questions we hear most often about how personal data works on y6bit — from what we store when you pay with Nagad, to how you get a copy of your information or ask us to remove it.

We collect your name, mobile number, and the payment method you register — such as bKash or Nagad. We also log device type and session activity to keep your account secure.

No. We only record transaction references and wallet identifiers for payment matching. Your mobile banking PIN and password stay entirely with your wallet provider and are never visible to us.

Go to Settings, then Help, then Privacy Request in your account. Submit the data access form and we will send a copy to your registered contact details within a reasonable timeframe.

Yes. Submit a deletion request through the in-account help form or by emailing support. We will delete or anonymise your data after completing any legally required retention period.

Only with service providers who process payments or handle fraud prevention — and only for those specific purposes. We do not sell your data or share it with advertisers.

We use session cookies for login continuity and analytics cookies to improve navigation. You can adjust these through your browser settings or through our on-site cookie consent panel.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.